Frequently Asked Questions
Delivery Fees
Delivery is free for orders above $60. A delivery fee of $10 will be charged upon checkout for orders below $60.
When will I receive my order?
Order will be sent within 1 to 3 working days.
Delivery Schedule
Delivery will be sent from Mondays to Saturdays. There will be no delivery on Sundays and Public Holidays. Please let us know if you have a preferred day to receive your order through WhatsApp or email after you have placed your order.
Exchange Policy
Kindly email or WhatsApp us with the pictures of the products within 3 days of the delivery of the order if the following conditions are met:
- Wrong Product
- Damaged Condition
- Expired
Refund
In case our items run out of stock upon your order confirmation, do not worry! Let us know if you will a refund or you would like to choose an alternative. Please note, if you opt for a refund and if it is below the minimum purchase for free delivery, a $10 fee applies.